Why AI-ready?
“As companies onboard and manage AI agents as digital employees, it's crucial to apply the same rigour and thoughtfulness that have long guided human workforce management,”
Transforming Industries
AI is reshaping how industries operate. Understand cost savings, new revenue streams, and where you can gain a competitive edge.
Protecting Employees
Help your team embrace AI by involving them in the process. Reduce fear by showing the upside.
Creating Agency
Empower staff with tools that remove drudge work and let them focus on meaningful, creative tasks.
Understanding AI
Make smart bets. Learn the costs, returns, and opportunity costs of adopting, or delaying, AI.
78% of UK workers fear the negative consequences of AI. Only 27% have had any training
AI Fitness for Businesses
A structured approach to business automation
- “I am worried my staff aren’t ready to adopt AI.”
- “I am not seeing the value in our existing AI subscriptions.”
- “I keep hearing about this AI tool. Can we use it in our organisation?”
- 3-hour live sessions introducing key AI concepts without technical jargon.
- Typical team size up to 5 people.
- Hands-on demos for tools such as Salesloft, Gamma.app, Codeium, Data Shuttle, Greenhouse, HiBob, Clara and Float.
- Lean options using ChatGPT Enterprise, Gemini for Google Workspace, or Perplexity Pro with Advanced Data Analysis, Gmail/Gcal, Zapier, Make and plugins.
- Training tools and content tailored by department for maximum relevance.
- Real-time interaction with tools to overcome user hesitation and build confidence.
- Real-world use cases from other industries to spark creative thinking and adoption.
- Employees trained on the ethical use of AI. We’ll cover responsible prompts, data sensitivity, transparency and bias awareness.
- Mini AI Integration Plan to prioritise people’s tasks.
- AI Workflow Playbook of role-relevant workflows to deploy.
- Easy-to-follow quick-start guides for self-paced learning after the sessions.
- AI for content creation, meeting management, research, document handling, no code and personal assistants.
- Ethical AI to protect privacy, avoid opacity and bias, and address automation bias.
- A workforce that uses AI as a productivity partner, with tangible results not promises.
- Employees who can identify automation opportunities in their own workflows.
- A cultural shift from resisting change to curiosity and experimentation in AI.
- Responsible and secure AI practices across departments.
- Sales: Drafting emails, qualifying leads, interpreting data, pitching to clients, and summarising documents.
- Design: Visualising concepts, creating slide decks, and reviewing and editing websites.
- Engineering: Generating, debugging, commenting on, and reviewing code.
- Planning: Estimating, predicting and scheduling projects.
- HR: Parsing and ranking resumes, on and offboarding, and managing employee engagement.
- Admin: Processing documents, scheduling calendars handling email.
- Finance: Generating trial balances, performing reconciliations, drafting accounts and stress-testing scenarios.
- “I need answers now.”
- “I need someone to set this up for us.”
- “There are too many AI tools. I just want one that works for me.”
- Collaborative sessions with specific teams or departments.
- Map your existing workflows, tools and processes.
- Identify repetitive, manual, or decision-heavy tasks.
- Analyse current inefficiencies, delays, and data issues.
- Explore how AI could enhance speed, accuracy and user experience.
- A quick win list of tasks to automate today.
- A blueprint of how to apply AI into daily routines.
- An installed and configured tool to solve a pressing problem.
- A clear roadmap of opportunities by department.
- Internal champions identified to lead and support AI adoption.
- AI adoption that moves the needle.
- Unearths genuine bottlenecks rather than assumed holdups.
- Reveals what can be automated, optimised, or enhanced with AI.
- Frees hours every day for individuals to do more productive tasks.
- Guides teams to rethink workflows and co-create smarter solutions.
- People experience the benefits of AI and buy into the process of change.
- Applies AI to your business use cases rather than buying generic products.
- Creates clarity on what to automate, where to start and what moves the needle fastest.
- “We set up some automations months ago, but I don’t know if they’re still helping.”
- “We’re paying for tools no one is using properly.”
- “AI is evolving fast and I don’t want to fall behind again.”
- “Our workflows worked at first, but now feel outdated or underused.”
- “My team doesn’t know what else AI can do. We need fresh ideas.”
- Quarterly check-in sessions with key stakeholders or department heads.
- Review of current AI-enabled workflows, tools and adoption levels.
- Identify what should be kept, improved, or retired.
- Demonstrate new tools or features that could replace or enhance existing solutions.
- Capture team feedback and evolving needs to shape the next iteration of AI use.
- Workflow Review Report outlining what’s working, what’s lagging, and where new value can be unlocked.
- Updated AI Tool Stack with recommendations for better performance, cost efficiency, and usability.
- Refreshed Automation Plan including tweaks, upgrades, or replacement of existing flows.
- Micro-training clips or cheat sheets to onboard users to any new tools or changes.
- Quarterly Trends Briefing on what’s new in AI that’s relevant to your business.
- Clear view of ROI on your current AI efforts – what’s delivering and what isn’t.
- A cleaner, leaner AI setup tailored to where your business is now.
- Renewed team confidence in using AI with relevant new use cases.
- Ongoing support to keep your AI advantage sharp, without starting from scratch each time.
- Sales team drops outdated Zapier email summaries and replaces them with GPT-4o voice recaps of CRM notes.
- Finance team upgrades from rule-based reconciliation to using Claude with accounting data plug-ins.
- Ops team retires an unused chatbot and replaces it with a streamlined Perplexity Pro + Airtable research loop.
- HR team rolls out a new AI onboarding assistant, replacing last quarter’s manual checklist process.
- Leadership gets a quarterly snapshot of AI ROI and trends, without needing to dig into dashboards or tools.
Enable AI
- 3-hour training on a topic of your choice, e.g. Sales Finance Operations Procurement
- Train Your Team AI Playbook
- Fix a Process Mini AI Integration Plan
- Easy-to-follow quick-start guides for self-paced learning after the sessions.
Build AI
- Working sessions with each department
- Uncover business bottleneck
- A blueprint for implementing AI within each department
- Recommendations for off-the-shelf tools to start using straightaway
- A guide to setting up AI that MSBC or an in-house team can implement
Improve AI
- Quarterly working session with each department
- Report on ROI and what is working and what isn’t
- Review of new uses cases and recommended action
- Recommendations for upgrades to tools and models
- Configuration of new tools to automate specific workflows
Frequently Asked Questions
A KPMG and University of Melbourne study shows that while 42% of people in Britain trust AI systems, more than ¾ fear negative consequences and only ¼ have had any AI training. United Nations data reveals similar trust figures in the US. This compares with more than four in five Chinese trusting AI. Our training is designed to help bridge the gap.
We can introduce your team to AI tools such as ChatGPT in a single session. This is why we recommend training one team at a time, to focus on their workflows and ensure they get the most from the session. We can also tailor training to a specific tool you want to use.
Most people find that there is a natural progression from our training sessions to the Build AI programme, where we uncover off-the-shelf tools to automate specific workflows. If you feel you are ready for that today, you are welcome to start there.
At the end of the session, you will be comfortable using AI to perform common business tasks, such as content creation, managing meetings, research, document handling, and personal assistants.
Most teams report meaningful improvements within one week, whether it's automating tasks, improving quality, or saving time. Our quick-start guides and AI Playbook make it easy to maintain momentum.
That’s our sweet spot. Our sessions avoid technical jargon and focus on use cases relevant to each department, making AI accessible to everyone from junior staff to senior leaders.
Consultants often deliver reports. We deliver working AI tools for your workflows and train your team to use them. The goal is empowerment, not dependency.
Great question. One area that is ripe for AI adoption is call centres, given regular, repeating workflows and high staff turnover. Actual adoption is slow, however, because of internal resistance. This comes from managers charged with adopting AI because managing people is part of their identity.
If your team are not using the AI subscriptions you have bought, or if no one has used them to automate tasks, there is resistance to adoption. In this case, the best place to start is with Workforce AI Training.
In this case, Build AI is likely to better meet your needs. We will explore the use case and determine how it can be solved using off-the-shelf tools. We will then provide a blueprint for implementing AI in your business.
Off-the-shelf tools work on subscription and run in the cloud. They are accessible as applications or via APIs. This means they are available to anyone with an internet connection and can be deployed alongside your existing software.
The bigger question is how they will fit into your workflow because, for example, if you work mainly in one application, you do not want to be switching back and forth between others. There is also the question of running costs and we will help you select a cost-effective solution.
Absolutely. Business automation is our core business and has been for over 20 years. Build AI gives you details of how to set up a workflow specific to your business. This may be implemented by your team or a preferred development partner. We would welcome the opportunity to be that partner, but it is not necessary.
Yes. We address data privacy, regulatory concerns, and responsible AI use, which are especially important in regulated environments. We’ve delivered AI Solutions in financial services and healthcare and understand the constraints.
Once you have selected an appropriate tool and are comfortable you understand how to get value from it, you will sign up and pay for it. Some tools have a free layer, which is enough for simple workflows. Whether free or paid, we will assist you in selecting the right software and can help you set it up.
No. Enable, Build and Improve AI are all designed to bring the most appropriate automated workflows into your business. This cuts time spent on repetitive processes and reduces inevitable errors as humans tire. As a result your team will be energised to pursue higher value and more strategic tasks. This is the opposite of disruption.
We help you select AI tools that fit with your existing systems and are happy to help you set them up. If you progress to custom AI tools, then we build and test them in an environment that mirrors your technology without disrupting it. We’re delighted to have a call to put your mind at rest.
AI is a progression in the automation of modern businesses. History shows us that the adoption time for transformational technology is accelerating. It took about 40 years to electrify most factories and 20 years to embrace the internet. We expect most companies to be AI enabled within a decade.
“We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don't let yourself be lulled into inaction.” Bill Gates
The biggest obstacle to adopting AI in the West is people’s fear of the unknown. Whether this is fuelled by social commentary or a lack of education, it is a serious impediment to businesses remaining competitive. Younger and more technological advanced countries will develop faster if we do not bridge the AI gap.
Enable, Build and Improve AI are designed to introduce your team to AI, increase their confidence by finding value in using AI tools, and create a culture of continuous improvement. Contact us today to find out more.